Terms of Service

True Grade LLC

Effective Date: June 10, 2021
Last Updated: May 15, 2026

Welcome to the website of True Grade LLC. These Terms of Use explain the rules and conditions that apply when you access, browse, or use our website.

By using this website, submitting a form, contacting us, or interacting with any content or feature available on this website, you agree to these Terms of Use. If you do not agree with these Terms, please do not use this website.

1. Website Operator
This website is operated by True Grade LLC.
For questions, support, or business inquiries, you may contact us through:
Contact form: https://truegradefoods.com/contact/
Email: [email protected]
Phone: +1 (305) 800 8783

2. Purpose of This Website
This website is intended to provide general information about True Grade LLC, our business, products, services, capabilities, and contact options.
The website may allow users to:

• Learn about our company
• Review general product or service information
• Submit inquiries through contact forms
• Request information from our team
• Communicate with our representatives
• Access general business information
  This website is for informational and communication purposes only.

3. Use of the Website
You agree to use this website only for lawful, appropriate, and authorized purposes.
You may not use this website to:

• Violate any applicable law or regulation
• Submit false, misleading, or fraudulent information
• Interfere with the website’s operation or security
• Attempt to gain unauthorized access to any system, server, account, or database
• Upload or transmit malicious code, spam, viruses, or harmful files
• Copy, scrape, harvest, or extract website data without authorization
• Impersonate another person, company, or organization
• Use the website in a way that may damage True Grade LLC or third parties

We reserve the right to restrict, suspend, or block access to the website if we believe the website is being misused.

4. Information Submitted by Users
If you submit information through a contact form, email, phone call, or other communication method, you agree that the information you provide is accurate, complete, and submitted voluntarily.
Information submitted through this website may be used to:

• Respond to your inquiry
• Provide requested information
• Manage business communications
• Follow up with you
• Support internal sales, customer service, or representative processes
• Maintain internal business records

Our handling of personal information is described in our Privacy Policy.

5. No Guarantee of Availability
We make reasonable efforts to keep the website available, functional, and secure. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
The website may be temporarily unavailable due to:

• Maintenance
• Updates
• Hosting issues
• Security controls
• Technical failures
• Third-party service interruptions
• Events outside our control

True Grade LLC is not responsible for losses or inconvenience caused by temporary website unavailability.

6. Website Content
The content on this website is provided for general informational purposes only.
We make reasonable efforts to keep information accurate and updated. However, we do not guarantee that all website content is complete, current, error-free, or suitable for every specific business need.
Website content may include:

• Company information
• Product descriptions
• Service descriptions
• Business information
• Images
• Text
• General marketing content
• Contact information

True Grade LLC may modify, update, remove, or replace website content at any time without prior notice.

7. No Professional Advice
The content on this website is not intended to be legal, financial, technical, food safety, regulatory, or professional advice.
Any business decision, transaction, purchase, partnership, or commercial arrangement should be confirmed directly with True Grade LLC through official communication channels.

8. Product and Service Information
Any product or service information displayed on this website is general and may be subject to change.
Product availability, specifications, pricing, delivery conditions, commercial terms, and other business details are not guaranteed by website content alone.
Any final commercial terms must be confirmed directly with True Grade LLC through written communication, quotation, invoice, agreement, or other official documentation.

9. Third-Party Tools and Links
This website may include links to third-party websites, platforms, tools, plugins, maps, forms, analytics systems, or communication services.

• True Grade LLC is not responsible for:
• Third-party website content
• Third-party privacy practices
• Third-party terms and conditions
• Third-party platform availability
• Third-party security practices
• Errors, changes, or issues caused by external services

Accessing third-party links or tools is done at your own discretion.

10. Intellectual Property
All content on this website, including text, images, graphics, logos, designs, icons, layouts, brand elements, and other materials, belongs to True Grade LLC or is used with permission, unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, or exploit website content without prior written permission from True Grade LLC.
Limited personal or internal business viewing of the website is allowed, but no ownership rights are transferred to you.

11. Trademarks and Brand Use
The names, logos, trademarks, trade names, and brand materials displayed on this website may belong to True Grade LLC or respective third parties.
You may not use any True Grade LLC name, logo, trademark, or brand asset without prior written authorization.

12. User Communications
When you contact us through this website, email, phone, or any other method, you agree not to send content that is:

• Illegal
• Offensive
• Abusive
• Defamatory
• Fraudulent
• Misleading
• Infringing
• Harmful to systems or security
• Unrelated to legitimate business communication

We reserve the right not to respond to messages that appear abusive, fraudulent, automated, harmful, or unrelated to our business.

13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, share, and protect information submitted through the website.
By using this website, you acknowledge that you have reviewed our Privacy Policy.

14. Security
You agree not to attempt to interfere with the security or proper operation of this website.
Prohibited activities include:

• Attempting unauthorized login or access
• Testing or scanning vulnerabilities without permission
• Introducing malware or harmful code
• Overloading or disrupting website systems
• Circumventing security protections
• Accessing restricted areas without authorization

We may take technical, legal, or administrative action against misuse of the website.

15. Disclaimer of Warranties
This website is provided on an “as available” and “as is” basis.
True Grade LLC does not guarantee that:

• The website will always function without interruption
• The website will be free of errors
• The website will be free of viruses or harmful components
• All information will always be current or complete
• The website will meet every user’s expectations or requirements
• You use this website at your own discretion.

16. Limitation of Liability
To the maximum extent permitted by applicable law, True Grade LLC will not be liable for damages arising from your use of, or inability to use, this website.
This includes, without limitation:

• Loss of data
• Loss of business opportunity
• Website downtime
• Technical issues
• Third-party platform failures
• Inaccurate or outdated website content
• Unauthorized access caused by factors outside our reasonable controlIndirect, incidental, or consequential damages

Nothing in these Terms limits liability where such limitation is not allowed by applicable law.

17. Indemnification
You agree to defend, indemnify, and hold harmless True Grade LLC, its owners, directors, employees, representatives, agents, contractors, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from:

• Your misuse of the website
• Your violation of these Terms
• Your submission of false or misleading information
• Your violation of any law or third-party rights
• Your unauthorized use of website content or systems

18. Changes to the Website
True Grade LLC may modify, suspend, replace, or discontinue any part of the website at any time without prior notice.
This may include changes to:

• Website pages
• Content
• Forms
• Contact options
• Product or service information
• Technical features
• Third-party integrations

19. Changes to These Terms
We may update these Terms of Use from time to time.
When we make changes, we will revise the “Last Updated” date at the top of this page.
Continued use of the website after changes are posted means you acknowledge and accept the updated Terms.

20. Governing Terms
These Terms apply only to the use of this website.
Any separate written agreement, quotation, invoice, purchase order, distribution arrangement, supply agreement, or other commercial document between you and True Grade LLC may include additional or different terms. In the event of conflict, the separately signed or accepted business agreement will control the specific commercial relationship.

21. Contact Us
For questions about these Terms of Use, website support, privacy requests, or general business inquiries, contact us through:
Contact form: https://truegradefoods.com/contact/
Email: [email protected]
Phone: +1 (305) 800 8783