Quality
The True Promise
THE TRUE GRADE PROMISE
Certified True
At True Grade, we want to be your most valued business partner. We aim to exceed your expectations, by delivering the highest quality and most trusted products. We’re so committed to this mission, we developed the Certified True Seal. The seal stands for a product that meets the standards set by True Grade, which go above and beyond those set by the ILO (International Labor Organization) for fair labor practices throughout the entire supply chain.
Read more
Quality assurance, compliance & Sustainability
- We conduct annual third-party chain of custody audits to uphold our MSC and ASC certifications, enabling us to directly offer our customers sustainable MSC-certified wild seafood and responsible ASC-certified farmed seafood. These certifications are the result of our commitment to quality and sustainability.
- HACCP plans at all distribution centers.
- In-house inspection of product upon arrival.
- On-site inspections by USDA and USDC as required.
- Traceability – (One up / One down) every case at arrival is tagged with a unique bar-coding number, which enables us to track every case throughout the supply chain, from the source and to the end user, as required under the FDA Modernization Act.
- All Imported products and domestic shipments have electronic Supply Chain Temperature monitoring devices, that is required of all our suppliers. The data is downloaded at arrival and checked for any possibility of temperature abuse during transport to final point of unloading.
At True Grade, we prioritize sourcing products from suppliers who hold prestigious certifications such as SQF, FSCC 22000, Global GAP, BRC, BAP, and WWF. These certifications ensure that our products meet the highest standards of quality, safety, and sustainability.
Quality
SupplierInspections
At True Grade, we are dedicated to delivering Safe Quality Foods and products to our customers. To ensure this, we have implemented multiple food safety and quality assurance programs and have a dedicated, trained Quality Assurance team to oversee them. Our team is committed to meeting and exceeding all regulations and customer requirements on every occasion.
